Terms and Conditions
Last Updated: May 8, 2025
Welcome to [Your Website Name] ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website [Your Website URL], our travel-related services, and any bookings made through our platform. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Use of Our Services
Our website and services are intended for individuals planning to travel within China. You must be at least 18 years old to make bookings or create an account. You agree to provide accurate and complete information when using our services.
2. Booking and Payment
When you book a tour, accommodation, or other travel service through our platform, you agree to:
- Pay the full amount or deposit as specified at the time of booking.
- Provide valid passport and visa information, as required for travel in China.
- Review and comply with the specific terms and conditions of the tour or service provider.
All payments are processed securely through our trusted payment partners. Prices are quoted in [Your Currency, e.g., USD or CNY] and include applicable taxes unless otherwise stated.
3. Cancellations and Refunds
Cancellations and refunds are subject to the policies of the specific tour or service provider. Please review the cancellation policy at the time of booking. We are not responsible for any losses incurred due to cancellations outside of our control, such as changes in travel regulations or force majeure events (e.g., natural disasters, political unrest).
4. Travel Documentation
You are responsible for obtaining all necessary travel documentation, including a valid passport, visa, and any required health certificates. We may assist with visa applications or travel permits, but we are not liable for delays or rejections by government authorities.
5. Traveler Responsibilities
You agree to:
- Comply with all local laws and regulations in China, including those related to customs, immigration, and public behavior.
- Follow the instructions of tour guides and service providers during your travel.
- Ensure you have adequate travel insurance to cover medical emergencies, trip cancellations, or other unforeseen events.
6. Limitation of Liability
We act as an intermediary between you and third-party service providers (e.g., hotels, tour operators). We are not liable for:
- Any injury, loss, or damage caused by the actions or negligence of third-party providers.
- Changes to itineraries, cancellations, or delays caused by third parties or unforeseen circumstances.
- Any failure to comply with travel documentation requirements.
Our liability is limited to the amount paid for the booking in question.
7. Intellectual Property
All content on our website, including text, images, logos, and designs, is owned by or licensed to us. You may not reproduce, distribute, or use our content without our prior written consent.
8. User Conduct
You agree not to:
- Use our website or services for any unlawful or unauthorized purpose.
- Attempt to gain unauthorized access to our systems or interfere with the functionality of our website.
- Post or transmit any harmful, offensive, or misleading content through our platform.
9. Governing Law
These Terms are governed by the laws of the People's Republic of China. Any disputes arising from these Terms or your use of our services will be resolved in the courts of Shenzhen, China.
10. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website or services after such changes constitutes your acceptance of the updated Terms.
11. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: service@yescntour.com
Address: Room 302, Building A, Donghaiwang Building, Bantian Street, Longgang District, Shenzhen City, Guangdong Province, China